We are working with Counter Terrorism Policing to help keep everyone safe this winter. We are supporting their winter campaign, encouraging the public to stay alert, and report anything that doesn’t feel right to security.
We all have a role to play in keeping each other safe. Your safety is our priority.
You can play your part by trusting your instincts, and if you see something that doesn’t feel right, tell security. Our teams will take every report seriously. You won’t be wasting their time.
Here are some quick tips to help you have a safe and enjoyable time:
- Arrive early, allowing more time for security checks and measures.
- Read our Joining Instructions which you will receive in the week before the event.
- Listen to our commentators announcements on the day.
- Keep it simple and minimise what you carry.
- Observe our dress and behaviour code
- Stay alert and look out for each other. If you see something that doesn’t feel right, tell our event stewards straight away.
- Don’t leave it to someone else, don’t leave bags unattended. Never agree to look after a stranger’s bag, no matter how genuine they seem.
- If you are using our free bag drop remember (i) only 1 bag per person (ii) you must attach your tear off baggage slip with your runner number (iii) this is only available to participants (santas). We reserve the right to search bags left or to refuse to accept a bag.
- If there is an incident, listen to staff and any announcements.
- In an emergency, always call 999.
- Have an amazing time, and if you see something that doesn’t feel right, trust your instincts and report it to our EVENT stewards straight away.
Thank you for playing your part.


